Welcome to the lost property office

of Air France

How it works ?

  1. I place an ad online for free
  2. Automatic connections are made every day
  3. I receive a message alerting me that my item has been found
  4. I follow the instructions to collect my item
  1. Make your declaration of lost which will be sent to us immediately.
  2. If your item is likely to have been found, you will get our contact details and can contact us directly with a reference number.
Attention: it is essential to publish a statement before contacting us.

If you have lost an item or found an item in another region, please post an announcement on the main site.

And it works

Practical sheets

  • I lost my Flying Blue card

    Lost your Flyingblue card? Do not worry, it is possible to get a new card. To do this, you must complete an online application form.

  • Tips for not losing anything when I fly

    Do you soon fly? Here are some tips to avoid unpleasant surprises!

    Read "Tips for not losing anything when I fly"